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The “Gift Card Mountain Cancellation Policy” (hereafter
referred to as “Cancellation Policy”) demonstrates our commitment to build
trusted partnerships with our customers on every transaction. At the same time,
the Cancellation Policy aims to deter fraudulent, abusive or other activities
that may be damaging to Gift Card Mountain.
Version:
Version 1.0
Date: 6th October 2011
(This is the Cancellation Policy for Sanvar LLC
(doing business as “Gift Card Mountain”) and is applicable to use of the GIFTCARDMOUNTAIN.COM
or any GIFTCARDMOUNTAIN.COM affiliate or partner websites. This Cancellation
Policy is incorporated into, and made a part of, the Gift Card Mountain Terms and Conditions)
We currently offer a 30-day refund upon cancellation
of any order if it falls under the 30
Day Refund Criteria as described below. That means, you will get full
refund for ANY qualified order cancelled on GIFTCARDMOUNTAIN.COM within 30 days
of purchase, less shipping and transaction charges if applicable, as described
below.
Cancel
Before Shipping
If you want to cancel your recently made order
with GIFTCARDMOUNTAIN.COM, you can do so by logging into your account and
cancelling the purchase order online. If the order has not been shipped, we
will offer a full refund of your purchase price. There is no extra charge for
cancelling your order online and we will remove your order from our shipping
queue.
Cancel
After Shipping & Delivery
If you want to cancel your order after the gift
card has been shipped and/or delivered to your shipping address, you can
contact us at support@giftcardmountain.com. We will review your request to
ensure that it falls under the 30 Day
Refund Criteria. If the card has been delivered, we are able to provide
a refund as described below:
Please
note the following:
·
Refund
will be processed ONLY and ONLY IF the gift card is not tampered with and
contains the exact value that was originally purchased. Any tampering or use of
partial gift value disqualifies the card from cancellation
·
You
will incur shipping charges to send the gift card back to us. We will NOT be
responsible for these charges
30 Day Refund Criteria
·
Only
qualified cancellation request are dealt with and refund issued in a timely
manner
·
Only
items purchased within the last 30 calendar days are qualified for refund
·
Only
items that are not tampered and contain the full gift value are qualified for
return and refund
Your Obligation
If you return a Gift
Card you purchased through GIFTCARDMOUNTAIN.COM, you represent and warrant and
continue to represent and warrant the following:
·
the
Gift Card is in the same condition in which it was received;
·
the
Gift Card has not been used since the original purchase date;
·
the
Gift Card is and shall be valid;
·
the
Gift Card is still redeemable for the amount of credit on the Gift Card as when
you purchased it through the Service;
·
the
Gift Card and any interest therein is fully transferable to
GIFTCARDMOUNTAIN.COM in the manner contemplated by this Policy;
·
you
are the sole lawful owner of the Gift Card and all interests thereto;
·
the
Gift Card is not subject to any liens, obligations, or encumbrances of a third
party; and
·
You
shall comply with all other requirements to complete the return of the Gift
Card, including, without limitation, shipping instructions, required by GCM.
Gift Card Mountain reserves the right to change or
modify the Cancellation Policy at any time. The decision to pay full refund value or not
strictly lies with GIFT CARD MOUNTAIN and we are not obligated to accept every
cancellation request.
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